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FAQ

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1. What is the order processing time in Poland?
The order processing time varies depending on the model - from 20 days to 60 working days. Details are available on the individual subpages.

2. What is the lead time for an international order?
The order processing time varies depending on the model - from 20 days to 60 working days plus delivery time. Details are available on the individual subpages.

3. Are the products covered by a warranty?
All products are covered by a one-year warranty.

4. How to order furniture?
Via the contact form on the website vesine.eu/contact or by e-mail to orders@vesine.eu. After sending us a request for quotation, we issue a proforma invoice. Then, after paying it, we start producing the furniture.

5. What is the cost of delivery in Poland?
Delivery is free.

6. What is the shipping cost for an international order?
In the case of international orders, the delivery price will be determined individually.

7. Will I be informed about the planned delivery?
Yes, after the production process is completed, we will inform the customer about the commencement of the organisation of the delivery.

8. How to make the payment?
By traditional bank transfer to the bank account provided on the proforma invoice.

9. Can I receive a VAT invoice?
Yes, in the content of the purchase form you should include the wish to receive an invoice and provide the tax identification number.

VESINE LIMITED LIABILITY COMPANY
NIP: 7011042402

Address: Williama Heerleina Lindleya 16, 02-013 Warszawa

Email: contact@vesine.eu

Telephone: +48 508 073 519

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